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Resume

Work
Experience

2023-2024

2022

2020 - 2022

2019 - 2020

2017- 2019

2017

2016

Facilitator & Service Designer

Self-Employed

  • (in-progress) Coordination & facilitation of Care Team initiative for global Changemakerxchange facilitators and summits.

  • Design, coordination & facilitation of Changemakerxchange's Homecoming Gathering in Berlin. 

  • Co-Design & Co-Facilitation of Changemakers for the Planet 2024 Summit in partnership with Changemakerxchange & Apple. 

  • Designed & Facilitated two 90-minute sessions for WOW Foundation's Young Leaders Convening. 80 girls and young people joined to explore the Future of their Well-Being. 

  • Designed & Facilitated various Team Off-sites focused on topics ranging from values to communication to play & learning. 

  • Co-Designed & Co-Facilitated Changemakers for the Planet Summit in partnership with ChangemakerxChange & Apple. 

  • Designed & Co-Facilitated IRC WASH Make Change Sprints at the annual All Systems Connect Symposium supporting four delegations in National System Strengthening and multi-sectoral collaboration.

  • Co-Facilitated ChangemakerxChange’s online Trainer of Trainers Summit.

Head of Innovation & Projects

Re:Coded

  • Developed & lead project process design including prioritization, retrospection & reporting for Programs at Re:Coded.

  • Designed & implemented innovation systems including student journey mapping and role utilization modelling. 

  • Facilitated culture best-practice meetings & discussions specifically as it relates to collaboration and creative problem solving.

Senior Program Manager

Re:Coded

  • Passionately managed & mentored a six person team of learning designers, educators and project managers implementing design bootcamps in Iraq & Turkey.

  • Project managed design, implementation & reporting for five design programs overseeing entire life cycle of 150+ students from outreach to career support across Turkey & Iraq.

  • Developed feedback loops for collaborators & team members to ensure programs were documenting lessons-learned and using data to drive decision-making.

  • Managed high-level partners including but not limited to USAID, ACTED & the German Development Agency (GIZ). Duties included managing meetings, outreach, writing success stories, reporting and program design in tandem with each donor.

Program Manager

Re:Coded

  • Created a pilot design education program for women in Northern Iraq as a tool for Mental Health support. Transitioned both the content of this program & the team leading it from in-person to digital during the COVID-19 Pandemic.

  • Launched Re:Coded's first fully remote bootcamp & successfully maintained a 100% student retention rate. Oversaw digital outreach, retention and career-support of learners.

  • Doubled in size Re:Coded's global design team & took the lead in team hiring and management.

  • Drove design as a new area of growth across all Re:Coded operating countries both internally and externally. 

Co-Founder & Operations Lead

Startup Migrants

  • Lead strategy on growth of EMEA data and case-making initiatives.

  • Coordinated operations for internal business development and external partnerships.

  • Represented company in international settings both as a migration expert and adviser.

Programme Assistant

United Nations Development Program

  • Provided program development strategy and innovation support to the Gender and Youth Program Manager for UNDP Arab States Youth Leadership Progamme.

  • Developed impact and evaluation survey instruments  multiple Gender and Youth programs.

  • Contributed analysis of youth innovation UAE Green Economy Report 2019.

Girl Advocate Programme Fellow

Malala Fund

  • Supported creation of Girl Advocate Programme strategy and Advocate Guide.

  • Supported implementation of numerous high-level global events including, but not limited to, Malala Fund side-events at the UN General Assembly.

Education

2014 - 2017

2017

2022

2023

2024

Goucher College | Bachelor of Arts in International Relations and Political Science

  • International Scholars Program

  • Recipient of the 2017 Martha A. Nichols Award for Leadership

SIT | School for International Training | Morocco 

  • Semester program on Transnational Identity and Migration in Morocco & Sub-Sahara Africa. 

Service Design College | Mastering Service Design

  • 10-week certificate program covering in-depth process of Service Design and systems approaches to Service Design practice. 

  • Coached by Service Designer leaders including Diana Seaver (Head of Service Design at Philips), Ana Kirah (Service Design Pioneer @ Boeing and Microsoft) and Bassam Jabry (Head of Chemistry Design Studio).

  • Successfully complete client project and pitch with global carmaker Polestar discovering the future of mobility and it's impact on the electric vehicle industry. 

Institute for the Future | Strategic Foresight

  • 6-week certificate program (27+ hours) covering in-depth cycle of Strategic Foresight and tools. 

  • High-level instruction from Institute for the Future directors working across fields from Future of Learning to Future of Food. 

  • Included weekly assignments that received feedback from peers and instructors. 

  • Culminated in an independent Futures Project (in-progress). 

Institute for Design (IED) | Innovation & Futures Thinking

  • 2-week Summer Intensive (70+ hours) covering sensing, participatory futures, scenerio planning, narrative crafting and experiential futures. 

  • High-level instruction from top global Futurists: John V Wilshire, Toban Shadlyn, Susan Cox-Smith, Nyangala Zolho, Nic Holden and Cristina Bifano.  

Certification

Online Facilitation | Changemakerxchange

In-person Facilitation | Changemakerxchange

Facilitation Qualification | Horizontal School by mitost

Mental Health First Responder | MHFA International 

Facilitation Certification | Climate Fresk

Skills

  • Learning experience design (online/in-person)

  • Strategic Foresight & Futures Thinking

  • Design thinking & Design Sprint Methodology 

  • Group dynamics

  • Well-being discovery & Facilitation

  • Advanced in Mural, Figjam, Miro, Notion, Asana and Slack. 

  • Emergent Strategy 

  • People management 

  • Team-building 

  • Collaboration design (online and in-person)

  • Non-Violent Communication practice & Facilitation

  • Co-creation & participatory design

  • Climate Fresk

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